# Privacy Policy Source: https://marinersloftsaltspring.ca/privacy-policy/ Updated: 2026-08-21T19:15:22+00:00 Site: Mariner's Loft Salt Spring Island — +1-604-968-6565 --- How we handle your information # Privacy Policy Your information ## Privacy at Mariner’s Loft This page explains what we collect when you visit marinersloftsaltspring.ca or book a stay with us, why we collect it, who else can see it, and how to ask us to delete it. We have kept it specific rather than generic, so you can see exactly which services are involved. **Who we are.** Mariner’s Loft Salt Spring Island, 118 Rainbow Road, Salt Spring Island, British Columbia V8K 2V5, Canada. You can reach us at [+1 604 968 6565](tel:+16049686565) or [marinersloft1@gmail.com](mailto:marinersloft1@gmail.com). We are the operator of this website and the people responsible for the information described below. ### Information you give us directly When you make a booking, our booking engine collects the details needed to hold and honour a reservation: your name, email address, phone number, dates of stay, the number of guests, any pets you are registering, and your payment details. Bookings and payments are processed by **Sirvoy**, our booking provider. Card details are handled by Sirvoy and its payment processors and are not stored on this website. When you use the contact form, we collect what you type into it, along with your name and email address so we can reply. Form submissions are delivered to us by email and a copy is stored in this website’s database. If you subscribe to our newsletter, that form is operated by **Beehiiv** and your email address is stored with them. ### Information collected automatically Like most websites, ours records technical information about each visit: your IP address, browser and device type, the pages you viewed, and the site that referred you. This is used to keep the site working, to protect it from abuse, and to understand which pages are useful. The specific services involved are: - **Google Analytics 4 and Google Ads**, loaded through Google Tag Manager. These tell us how many people visit, which pages they read, and whether an advertisement led to a booking. - **PostHog**, a product analytics service. On this site it is configured to record page interactions, including session recordings and surveys. Recordings capture how a page was used — clicks, scrolling, and navigation — not anything you type into a payment field. - **Trustindex**, which displays our Google reviews. - **BunnyCDN**, the content delivery network that serves our images and pages from a server near you. It keeps short-lived request logs. - **DreamHost**, our web host, which keeps standard server logs. - **Beehiiv** newsletter sign-up, which is embedded from their servers. Beehiiv runs its own analytics and bot-protection services inside that embedded form, and those are governed by Beehiiv’s privacy policy rather than ours. ### Cookies and your choices We use cookies and similar storage for three things: keeping the site working, remembering your cookie preferences, and the analytics and advertising described above. When you first arrive you are shown a consent banner. You can accept, reject, or choose which categories to allow, and you can change your mind at any time by reopening the cookie settings from that banner. Rejecting analytics and advertising cookies does not stop you from browsing the site or making a booking. Some cookies are strictly necessary — for example, the one that records your consent choice — and cannot be switched off. ### Who we share information with We do not sell your personal information, and we do not share it with anyone except the service providers listed on this page, who process it on our behalf in order to run the website, take bookings, send email, and measure traffic. Some of those providers operate outside Canada, which means your information may be processed in another country and be subject to that country’s laws. We may also disclose information where we are legally required to, or where it is necessary to protect our guests, our property, or our rights. ### How long we keep it Booking records are kept for as long as we need them to run the business and to meet our accounting and tax obligations. Contact form messages are kept for as long as they remain useful for answering your enquiry and any follow-up. Analytics data is kept according to the retention settings of the services described above. Newsletter subscriptions are kept until you unsubscribe, which you can do from the footer of any newsletter we send. ### Your rights Under Canadian privacy law you can ask us what personal information we hold about you, ask us to correct it if it is wrong, and ask us to delete it where we are not required to keep it. If you are in the United Kingdom or the European Economic Area, you also have the right to object to certain processing and to ask for a copy of your data in a portable form. To make any of these requests, email [marinersloft1@gmail.com](mailto:marinersloft1@gmail.com) with “Privacy request” in the subject line. We will confirm receipt and respond within thirty days. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada. ### Children This website is intended for adults booking accommodation. We do not knowingly collect personal information from children. Children are of course welcome to stay with us; a booking is simply made by the adult responsible for the party. ### Security This site is served over an encrypted HTTPS connection. Payment details are handled by our booking provider and never stored on this website. No system is perfectly secure, but we take reasonable steps to protect the information we hold and to limit who can reach it. ### Automated agents and this website We publish a machine-readable description of this site for AI assistants and other automated clients, along with a small read-only API covering property details and booking policies. Those interfaces expose only information that is already published on this website. They do not expose guest records, booking data, or any personal information, and they cannot be used to make or look up a reservation. See [our documentation for agents](https://marinersloftsaltspring.ca/for-agents/) for details. ### Changes to this policy If we change how we handle information we will update this page and change the date below. Material changes will be reflected here before they take effect. *Last updated 21 August 2026.* --- ## Elsewhere on this site - Site guide for agents: https://marinersloftsaltspring.ca/llms.txt - Full site text: https://marinersloftsaltspring.ca/llms-full.txt - Agent and API documentation: https://marinersloftsaltspring.ca/for-agents/ - OpenAPI description: https://marinersloftsaltspring.ca/openapi.json - Sitemap index: https://marinersloftsaltspring.ca/sitemap_index.xml - Book a stay: https://marinersloftsaltspring.ca/reservations/